Coffae Posted December 9, 2019 Report Share Posted December 9, 2019 Lately, more often than not I try to use the signature request for Nitro Cloud starting from the application, and I get an error, "There is a problem processing your file." Is there a reason why this is happening? Thank you for your help with this. Link to comment Share on other sites More sharing options...
Coffae Posted December 10, 2019 Author Report Share Posted December 10, 2019 I still haven't received help with this and am still having problems. "Upload Failed" "There was a problem processing your file." BTW, this is the third different document. Link to comment Share on other sites More sharing options...
Official Nitronaut Smita S- Nitro Cloud PM Posted January 3, 2020 Official Nitronaut Report Share Posted January 3, 2020 Hi @Coffae, Thanks for reaching out to us through our Community Forums. Could you please check the size of the file that you are trying to upload to Nitro Cloud from within the Pro application? Nitro Cloud has a maximum file upload size of 10MB, and files larger than this cannot be added from within Nitro Pro. If the file is smaller than the 10MB limit, can you please try uploading the file by opening Nitro Cloud through a web browser? Hope this helps! Link to comment Share on other sites More sharing options...
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