fulvio77 Posted December 9, 2019 Report Share Posted December 9, 2019 Hi, I have problems activating my Nitro Pro v8, English. Your page is telling me to leave a post in your Community Forum so that one of your Support representatives will contact me. I'll be waiting to be contacted then. Thanks, Fulvio Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted December 9, 2019 Official Nitronaut Report Share Posted December 9, 2019 Hello @fulvio77 Please send me your Nitro Pro 8 serial number so I can check. Cheers! Link to comment Share on other sites More sharing options...
fulvio77 Posted December 9, 2019 Author Report Share Posted December 9, 2019 (edited) 1 hour ago, Leslie V. said: Hello @fulvio77 Please send me your Nitro Pro 8 serial number so I can check. Cheers! ***** Edited December 9, 2019 by Leslie V. Confidential information edited Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted December 9, 2019 Official Nitronaut Report Share Posted December 9, 2019 Hello Fulvio, The serial number you provided has been upgraded to Pro 9, so that is already invalid. Please remove Nitro Pro 8 and move to Pro 9. Please get the correct installer from this page: https://kb.gonitro.com/knowledgebase#/search/installer/000004464 I hope this helps. Link to comment Share on other sites More sharing options...
fulvio77 Posted December 9, 2019 Author Report Share Posted December 9, 2019 Hi Leslie, i've just followed your instructions and i get a Wrong Licence Number pop up message. What now? Fulvio Link to comment Share on other sites More sharing options...
fulvio77 Posted December 10, 2019 Author Report Share Posted December 10, 2019 Any update please? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 7, 2020 Official Nitronaut Report Share Posted January 7, 2020 Hello @fulvio77 I replied to your DM. Thanks! Link to comment Share on other sites More sharing options...
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