Gabe Posted December 17, 2019 Report Share Posted December 17, 2019 I have a new computer and bought Nitro. I downloaded the trial version and the program prompted me to enter the activation code. When I hit the button to activate nothing happens. When I try to access activation through the help tab its the same - no window pops up for me to enter a code into. I don't know if the issue is related but the nitro program also says when I launch it that I have changed the time on my computer and so the trial is expired... I don't think that should matter since I have a key... but again I can't actually enter the key. I have also tried uninstalling and installing nitro fresh a few times. I love Nitro but this error has caught me at a bad time on a business trip. If I can't get a resolution decently quick I'm gonna have to seek out other options. Thanks in advance Gabe Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted December 17, 2019 Official Nitronaut Report Share Posted December 17, 2019 Hello @Gabe Thanks for contacting us! I cannot locate your key using the email address you provided. Please send it to me via direct message so I can check. Thanks! Link to comment Share on other sites More sharing options...
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