Keina Posted December 17, 2019 Report Share Posted December 17, 2019 My computer crashed, had to have new hard drive installed. I have now downloaded NITRO Pro but I cannot get the activation to work. I have gone to the activation support and input my serial number, it finds it. When I try to deactivate, it says I cannot. I have tried to make a ticket, but when I do that it doesn't find my serial number. I am at a loss of what to do next. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted December 18, 2019 Official Nitronaut Report Share Posted December 18, 2019 Hello Keina, Thank you for contacting us! I released your key so you can reactivate. Can you please try again and let me know how that goes? Link to comment Share on other sites More sharing options...
Keina Posted December 18, 2019 Author Report Share Posted December 18, 2019 It worked - Thanks so much! Link to comment Share on other sites More sharing options...
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