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Nitro 13.8 freezes when opening Stamps


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I just did a clean install of Nitro 13.8 and now if I open a PDF or create a new PDF and go to the Stamps drop-down Nitro 13 freezes.

I thought that maybe it was my machine so I took a newly imaged machine with no PDF viewers (besides Edge) and did a manual install of Nitro 13.8.  Then when I go to the stamps drop-down it still freezes Nitro.  I let it sit for around 10 minutes and then the stamps were finally revealed.  After that, everytime I open up Nitro and stamps it works correctly.  

But if I reboot it does the same thing all over again.

Has anyone else experienced this?  

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Allain Umailin

Hello @policeman51,

Thank you for reaching out to us through our Community Forums!

To further assist you with your concern, Nitro support team decided to created a support ticket on your behalf.

For better case handling, kindly wait for an email from a Nitro Support Representative through the support case.


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