Jc Heroux Posted December 30, 2019 Report Share Posted December 30, 2019 Hi, I recently changed my SSD and installed Nitro Pro 13. However, when I try to activate Nitro Pro 13 it says that I've exceeded the number of installs and need to uninstall. I do not have the old drive anymore & it was reset to factory, so no way for an uninstall to happen. Can you please deactivate/remove the other installs so I can get this installed on my new drive? Thanks in advance! Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted December 30, 2019 Official Nitronaut Report Share Posted December 30, 2019 Hello @Jc Heroux Thank you for contacting us! If you would like to move your license to a new computer or plan on reformatting your computer, I suggest you deactivate first by click on: Help tab > About Nitro Pro > Activate > Deactivate This will allow you to reactivate on another computer. For now, I released the key so you can reuse. Please try reactivating. Cheers! Link to comment Share on other sites More sharing options...
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