Jc Heroux 0 Report post Posted December 30, 2019 Hi, I recently changed my SSD and installed Nitro Pro 13. However, when I try to activate Nitro Pro 13 it says that I've exceeded the number of installs and need to uninstall. I do not have the old drive anymore & it was reset to factory, so no way for an uninstall to happen. Can you please deactivate/remove the other installs so I can get this installed on my new drive? Thanks in advance! Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted December 30, 2019 Hello @Jc Heroux Thank you for contacting us! If you would like to move your license to a new computer or plan on reformatting your computer, I suggest you deactivate first by click on: Help tab > About Nitro Pro > Activate > Deactivate This will allow you to reactivate on another computer. For now, I released the key so you can reuse. Please try reactivating. Cheers! Share this post Link to post Share on other sites
