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Licence on a new drive

Jc Heroux

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I recently changed my SSD  and installed Nitro Pro 13. However, when I try to activate Nitro Pro 13 it says that I've exceeded the number of installs and need to uninstall. I do not have the old drive anymore & it was reset to factory, so no way for an uninstall to happen.

Can you please deactivate/remove the other installs so I can get this installed on my new drive?

Thanks in advance!

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  • Official Nitronaut

Hello @Jc Heroux

Thank you for contacting us!

If you would like to move your license to a new computer or plan on reformatting your computer, I suggest you deactivate first by click on:
Help tab > About Nitro Pro > Activate > Deactivate

This will allow you to reactivate on another computer.

For now, I released the key so you can reuse. Please try reactivating.



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