Georgi 0 Report post Posted January 6, 2020 (edited) Hello, I have been using Nitro Pro for almost 3 years and now want to purchase licenses for family members. Currently, I am using Nitro Pro 11.0.2.110 and read somewhere in the forum that it is no longer being supported. I want to install in another 3 computers and would like to know the best way to install/upgrade without losing the pricing that Nitro provides unlike Adobe. This is for private use only. Please advise. Georgi Edited January 6, 2020 by Georgi Share this post Link to post Share on other sites
AllainU 0 Report post Posted January 8, 2020 Hello @Georgi, Thank you for reaching out to us through our Community Forums! Upon checking our records, I was able to see that you have purchased a single user license. A single-user license can be used on two machines as long as you follow the rules outlined in our End User License Agreement (EULA): 'Licensee may install one copy of the Licensed Software on a single computer. The primary user of the computer on which the Licensed Software is installed may install a second copy of the software for his or her exclusive use on either a portable computer or a computer located at his or her home, provided the software on the portable or home computer is NOT USED at the same time as the software on the primary computer.' With regard to upgrading to Nitro Pro 13 with a discounted rate, kindly access our Upgrade Portal and enter your Nitro Pro 11 serial number: https://www.gonitro.com/pro/upgrade then change the quantity to 2. You should then receive an email confirmation with two new serial numbers to activate Nitro Pro 13. Thank you for choosing Nitro and I hope this helps! Share this post Link to post Share on other sites