doro91 Posted January 6, 2020 Report Share Posted January 6, 2020 I bought the initial activation almost a year ago, unfortunately my old computer was giving me issues and I had to get it replaced. I was able to successfully install the program, but when it came down to the activation portion, the activation assistant said that my serial number did no exist. I followed the link given to submit a support request and clicked the activation button and applied the serial number, it then told me I had 0 activation's and 2 available activation's left and to click on the deactivate button. Once I did that, another box popped up saying "Sorry. You may only deactivate 0 devices". So I'm not sure what I'm doing wrong. If anyone can please help, I would greatly appreciate it. Link to comment Share on other sites More sharing options...
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