Cannot create QuickSign - Error occurred

[tomrope]

I am a registered user. The program will not let me import an existing jpg or tiff of my signature, nor will it allow to to draw a new one.

I receive the message "A problem occurred adding this QuickSign signature to the document. Please try recreating your Quicksign profile"

 

Tom

[Allain Umailin]

Hello @tomrope,

Thank you for reaching out to us through our Community Forums!

In order to further assist you, could you please provide a screenshot of your 'About Nitro Pro' window under Help tab?

Also, a screenshot of the error message you are receiving when working with QuickSign.

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

To find out how to take a screen shot, check out this link: https://kb.gonitro.com/knowledgebase/#/search/screen/000004108 

Thank you very much in advance and I am looking forward to hearing back from you.