tomrope 0 Report post Posted January 28, 2020 I am a registered user. The program will not let me import an existing jpg or tiff of my signature, nor will it allow to to draw a new one. I receive the message "A problem occurred adding this QuickSign signature to the document. Please try recreating your Quicksign profile" Tom Share this post Link to post Share on other sites
AllainU 0 Report post Posted January 28, 2020 Hello @tomrope, Thank you for reaching out to us through our Community Forums! In order to further assist you, could you please provide a screenshot of your 'About Nitro Pro' window under Help tab? Also, a screenshot of the error message you are receiving when working with QuickSign. To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. To find out how to take a screen shot, check out this link: https://kb.gonitro.com/knowledgebase/#/search/screen/000004108 Thank you very much in advance and I am looking forward to hearing back from you. Share this post Link to post Share on other sites