Megan Posted January 28, 2020 Report Share Posted January 28, 2020 Hello, I am a first time user and just downloaded Nitro. When I followed the directions to start a free trial, created the account and opened the program, it told me that my trial was expired. I have never used this program before, so I have never attempted a free trial. This is my first time ever using the program. I do not have another computer I can try this on. How can I get a free trial with my account I just created? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 29, 2020 Official Nitronaut Report Share Posted January 29, 2020 Hello Megan, Thanks for reaching out! I would be more than happy to start the free trial period for you. We will need you to provide us with your Nitro Installation ID. 1. Click the Help tab > About Nitro Pro > Deactivate (or Activate depending on the current status of Nitro) 2. In the Nitro Pro Activation Assist dialogue, click Advanced. 3. On the next dialogue box, you will see the Installation ID. Looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
RBS Posted February 12, 2020 Report Share Posted February 12, 2020 I am experiencing the same problem. I started the free trial and when I downloaded and installed the program is says "trial expired." Link to comment Share on other sites More sharing options...
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