Activating v13 Problem

[Iolo Thebard]

I bought  and installed Nitro v13 on my desktop Win10 PC. I then tried to install it on my laptop for trip, and was told I didn't have enough licenses. I tried to enter my serial number into the activation-support portal and was told my license/serial code was invalid. Help! I just want to use this on my desktop and laptop, Nitro isn't cheap and I need to use the functionality wherever I go. 

 

Thanks.

[Allain Umailin]

Hello @lolo Thebard,

Thank you for reaching out to us through our Community Forums!

I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate.

Thank you for choosing Nitro and I hope this helps!

[Iolo Thebard]

On 2/5/2020 at 3:29 PM, AllainU said:

Hello @lolo Thebard,

Thank you for reaching out to us through our Community Forums!

I just made an adjustment on your license, so you can now activate your copy of Nitro Pro by going to Help tab > About Nitro Pro > Activate, entering your serial number and clicking Activate.

Thank you for choosing Nitro and I hope this helps!

I am now able to use this on my desktop and laptop. Thanks!

Nitro has met the problem of bad registration technology with a very byzantine labor intensive manual process that has to be worked-though by a human in a forum. I expected more from a tool at this pricing tier.