jorge@flagstaffit.com Posted February 13, 2020 Report Share Posted February 13, 2020 As soon as I try and open any PDF form Nitro crashes instantly. Does not even generate an event in windows. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 14, 2020 Official Nitronaut Report Share Posted February 14, 2020 Hello @jorge@flagstaffit.com Thanks for your message! So that we can troubleshoot the problem, please provide me with the following: - A detailed description of the issue you are experiencing - The file you are working on so we can test - What exact version of Nitro you are using (You can retrieve this information by going to the Help tab> About Nitro Pro.) - The exact steps you are taking - A screenshot of what you are seeing or any error message you are receiving I look forward to your response. Link to comment Share on other sites More sharing options...
Dwallas Posted February 16, 2020 Report Share Posted February 16, 2020 (edited) Same problem. No resolution. version 12.0.0.112. If this continues I am forced to discontinue use of this software. How do i send a file for you to test? Edited February 16, 2020 by Dwallas Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted February 17, 2020 Official Nitronaut Report Share Posted February 17, 2020 Hello @Dwallas That's the oldest build of Nitro Pro 12. Please get the update here and let us know how that goes: https://www.gonitro.com/nps/product-details/downloads Cheers, Leslie Link to comment Share on other sites More sharing options...
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