Jump to content

Updating a document already signed


Andrew Townsend

Recommended Posts

Andrew Townsend

After my colleague signed a document online, I noticed an error.  I uploaded a new version of the document, no problem.  But then I tried to add him as  signer.  When I entered his details it keeps saying " There is already a signer with this email." This is true because the same signer had signed the incorrect version.  What I don't see is anyway to access previous signers to add a signature box and ask him to sign again.

Link to comment
Share on other sites

  • Official Nitronaut

Hello Andrew Townsend,

Thank you for reaching out to us through our Community Forums!

I can see that you already opened a support case for this. 

If you need immediate help in the future, you can log a ticket here.

Cheers!
 

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.