Andrew Townsend Posted January 26, 2017 Report Share Posted January 26, 2017 After my colleague signed a document online, I noticed an error. I uploaded a new version of the document, no problem. But then I tried to add him as signer. When I entered his details it keeps saying " There is already a signer with this email." This is true because the same signer had signed the incorrect version. What I don't see is anyway to access previous signers to add a signature box and ask him to sign again. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted January 31, 2017 Official Nitronaut Report Share Posted January 31, 2017 Hello Andrew Townsend, Thank you for reaching out to us through our Community Forums! I can see that you already opened a support case for this. If you need immediate help in the future, you can log a ticket here. Cheers! Link to comment Share on other sites More sharing options...
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