123456789 Posted March 19, 2020 Report Share Posted March 19, 2020 What's wrong with my license? It doesn't work! Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted March 19, 2020 Official Nitronaut Report Share Posted March 19, 2020 Hello @123456789, Thank you for your message - I can help you out. Can you please let me know what error message you're getting? A screenshot will be very helpful. I look forward to hearing back from you. Link to comment Share on other sites More sharing options...
123456789 Posted March 19, 2020 Author Report Share Posted March 19, 2020 Hello Leslie, Thank you! I'm using my Nitro Pro not very often. And yesterday, when I opened it, I noticed that it is in trial mode. It's weird since my licence is active and I didn't reinstall the software, etc. And I do not want to lose the number of activations I have. So I'm wondering why it is in trial mode and how can we fix it. Thank you, Aleks Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted March 20, 2020 Official Nitronaut Report Share Posted March 20, 2020 Hello @123456789 You have a Nitro Pro 12 key. Please uninstall Nitro Pro completely and then reinstall the latest build of Nitro Pro 12. You can get the correct version 12 installers from this page: https://www.gonitro.com/nps/product-details/downloads After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial number. Please let me know how that goes. Link to comment Share on other sites More sharing options...
123456789 Posted March 20, 2020 Author Report Share Posted March 20, 2020 Hello Leslie, It went well. Seems to work now.Thank you! Aleks Link to comment Share on other sites More sharing options...
123456789 Posted May 9, 2020 Author Report Share Posted May 9, 2020 I got it again! Link to comment Share on other sites More sharing options...
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