Anthony Hill Posted March 27, 2020 Report Share Posted March 27, 2020 Hi - i purchased two licenses through indigo software. I'm having trouble activating it on another computer. i've purchased one license with VIP support directly through nitro. The other two i purchased through indigo because i got a great deal. when i enter one of the serial numbers it says it isn't valid??? Thanks. Link to comment Share on other sites More sharing options...
Anthony Hill Posted March 27, 2020 Author Report Share Posted March 27, 2020 Hi. i purchased one license directly from nitro with vip support. it was one year ago - vip i think just ran out. i got a deal from indigo software and purcahased two more. however, now i'm trying to use it on a new machine and it is saying the serial number is not valid. what did i do wrong? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted March 27, 2020 Official Nitronaut Report Share Posted March 27, 2020 Hello @Anthony Hill, Thank you for reaching out to us through our Community Forums! The Indigo Software company is not an authorized Nitro re-seller and the serial number they sold to you seems to be a cracked version, this is the reason why that serial number do not exist in our system, Nitro's licensing server. For more details about this and regarding your Nitro Pro 12, I decided to send you private message. Thank you for choosing Nitro and I hope this helps! Link to comment Share on other sites More sharing options...
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