Virginia Walter Posted March 30, 2020 Report Share Posted March 30, 2020 Good afternoon. I have deactivated my license from my old computer and am trying to activate it on my new one but keep getting a notice that the serial number does not exist. It must because I have a picture of it from my old computer and used it in the activation portal. In the activation portal it excepted my serial number, told me there was one of two activations allowed and let me to deactivate the one. I am not sure what I am doing wrong, or if there is a technical issue. Can you please help? V Link to comment Share on other sites More sharing options...
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