Christa H Posted April 5, 2020 Report Share Posted April 5, 2020 I need assistance with my Nitro Program - I am getting an error message which cannot be copied or pasted for some reason. I have six licenses and my laptop license which is the last one purchased is suddenly not working. I have emailed and messaged Nitro and keep getting the same automated response saying there is no answer to my question and to "ask another question". I have been a loyal customer to Nitro and like this program. Now I am in need of it while we are all working remotely due to Corona Virus and I cannot get any answer from Nitro as to how/why my program stopped working and how to get it reinstalled or repaired to allow us to use it again. At this time of worldwide crisis, we need to be able to work remotely and using a program like Nitro is essential to our business survival. I am asking Nitro to please respond to your customer service questions and please stop sending us to a Chat Room that provides nothing but robotic answers. I understand this content needs to be approved by a moderator. I hope you will not block this comment/question and provide an answer to this simple question. Christa Halda Link to comment Share on other sites More sharing options...
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