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double charge


Lydia Boehler
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Lydia Boehler

Please help me with this, your website wont allow me to ask about this privately 

cleverbridge (cleverbridge Customer Support)

Apr 7, 13:52 CDT

Hi Lydia,

Thanks for writing in.  I would be more than happy to help you out with this inquiry.

To submit a refund request for the duplicate charge all you have to do is visit the site below:

https://www.gonitro.com/support/refund-policy


They will be able to initiate the process for you and get the funds back into your account.

If you have any other questions or concerns, please don't hesitate to ask.

Sincerely,

DeMarlo B.

 

Lboehler

Apr 7, 11:44 CDT

I have two reference numbers 211xxxxxx and 211yyyyyyy both charged my company credit card for 111.30 in February, yet I only purchased this product once. Can you please refund one of these, which ever one is not active. Please send me documentation of the credit. Thank you - Lydia

Attachment(s):

<Attachment 1>

<Attachment 2>

 

Edited by AllainU
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