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Won't save all documents and Crashes..


Paul Driedger
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Paul Driedger

Trying to save a pdf document and it tells me it can's save it, contact Nitro and then crashes.

"The document couls not be saved. Please contact Nitro Support for assistance.  Errro code: 0x400D0003

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Allain Umailin

Hello @Paul Driedger,

Thank you for reaching out to us through our Community Forums!

When you receive these "0x400." error codes, they are actually Microsoft Network error codes. 

For more details about this specific error, Hexadecimal Value 0048 when converted to Decimal is 78 as per page https://www.binaryhexconverter.com/hex-to-decimal-converter which mean below as per site https://docs.microsoft.com/fil-ph/windows/win32/debug/system-error-codes--0-499- :  

+++++++++++++++++++++++++++++++++
ERROR_PATH_NOT_FOUND

3 (0x3)

The system cannot find the path specified.
+++++++++++++++++++++++++++++++++

The error you're receiving is normally caused by a network related issue. This particular error means that the system cannot find the file specified.

To fix this issue, please run through the following suggestions:
-Check the network connection. 
-Try working on the file locally (rather than via the network) 
-Ensure that the file does still exist and hasn't been renamed / moved / etc 
-Check permissions

Thanks again for checking in and let me know if you have any other questions.

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