Bundesverband Flächenheizung 0 Report post Posted May 26, 2020 Hi there! Due to the current situation i switched from working on a PC to laptop. Even though it should be possible to have 2 versions of Nitro Pro 12 installed, it is not possible to activate the version on the laptop. Meanwhile i deactivated the PC version, but now - when trying to activate the laptop version - an error 23 is reported. But when viewing the license status online it is shown, that there are none active. So what can i do to activate, because tomorrow the testing time will be over, that i am forced to use again.... I reported this earlier on, but got no reply until now. But time flies and meanwhile it is quite urgent. Thanks in advance, Alexandra Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted May 26, 2020 Hello @Bundesverband Flächenheizung Thank you for contacting us - I'm happy to assist you. I released your key so you can reactivate. Can you please try again? After you activate that machine, please let me know so that I can check the serial again to look for any conflicts. Cheers, Leslie Share this post Link to post Share on other sites
Bundesverband Flächenheizung 0 Report post Posted May 27, 2020 Hi Leslie! Thanks for releasing our key, i was finally able to activate Nitro :) Right now it seems to work. Regards, Alexandra Share this post Link to post Share on other sites
