Peter Hamilton Posted May 28, 2020 Report Share Posted May 28, 2020 I purchased a new laptop and I am trying to reactivate my Nitropro on to it. When I try to deactivate the following message appears 'Sorry. You may only deactivate 0 devices'. Please can someone assist? Thanks Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted May 28, 2020 Official Nitronaut Report Share Posted May 28, 2020 Hello Peter, Thanks for your message! Your serial number is for Nitro Pro 12, please uninstall what you have and get the correct version 12 installer from the page below:https://www.gonitro.com/nps/product-details/downloads After installation, activate with your serial number. I hope that helps! Link to comment Share on other sites More sharing options...
Peter Hamilton Posted May 28, 2020 Author Report Share Posted May 28, 2020 6 hours ago, Peter Hamilton said: I purchased a new laptop and I am trying to reactivate my Nitropro on to it. When I try to deactivate the following message appears 'Sorry. You may only deactivate 0 devices'. Please can someone assist? Thanks Leslie That's worked. Thank you. Peter Link to comment Share on other sites More sharing options...
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