Conversion to excel doesn't work

[Keven Perreault-Bonin]

When I try to convert to Excel, the file doesn't convert correctly and all the rows in my excel and data is placed all around the file. I tried on another computer with the same file and the conversion worked without any problem. I checked the parameters, everything is the same and I tried to reset by default, still not converting correctly. I uninstalled nitro plus and reinstall still the same problem.

Thank you for you help!

[Reymund G.]

Hi @Keven Perreault-Bonin,

Thank you for reaching out to us through our Community Forums!

Which specific version/build of Nitro Pro you are on?
You can see this information by opening your Nitro Pro then go to Help tab > About Nitro Pro. 

Also, would you be so kind to share that PDF file so I can perform a 'PDF to Excel' conversion test on my end? 
Please send the file through private message. 

To send a private message, simply mouse hover to my profile then click on 'Message' link. 

Kind regards, 
 

[Keven Perreault-Bonin]

Hi!@Reymund G.,

I sent you the information

Thank you!

[ICT Group]

Hi,

Did you get any where with this? I am having the exact same issue. The excel files are all coming out strange, if multiple sheets exist the first one seems to come out okay and then the second one is as above. The same if you do just one sheet it comes out as above.

Regards

Mark

[Keven Perreault-Bonin]

Hi @ICT Group,

No I didn't find anything, I just swapped the nitro version to another one, if I remember nitro 9 to 10 and never saw the problem again.

Sorry

Keven.