ujj.nath@gmail.com 0 Report post Posted June 14, 2020 I have Nitro Pdf version 6 that checked out on the license portal. I am pretty sure that I upgraded to a v7 or V8, but for some reason the license portal does not seem to find my license. I even tried installing v7, 8 and 9 and got errors. I am sure I upgraded because I have an Upgrade Assurance Key whatever that means. I really want to upgrade to the latest version (13) , but there is no way to contact Nitro. Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted June 14, 2020 Hi @ujj.nath@gmail.com, Thank you for reaching out to us through our Community Forums! I've sent you a private message and forwarded the details of your license purchase. Please check your inbox on this forum and let me know if you have any questions. Kind regards, Share this post Link to post Share on other sites