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Posted

My computer crashed recently so I've had to reinstall Nitro on a new "temp" computer until another laptop is ordered and delivered.  I am unable to find the serial number to use the activation portal, but I do still have the invoice as proof of purchase.  Are you able to assist with getting the serial number so I can activate the product?

Thanks!

Ken

  • Official Nitronaut
Reymund Oyong
Posted

Hi @Ken Hobson,

Thank you for reaching out to us through our Community Forums!

Please send me a copy of your invoice or the email address you used to purchase the license.
Send these information through private message. To send a private message, simply mouse hover to my profile then click the 'Message' link. 

Kind regards, 

  • Official Nitronaut
Reymund Oyong
Posted

Hello @Ken Hobson,

I have responded to your private message with the details of the Nitro Pro serial number based on the email and invoice you sent.

Kind regards,

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