Joe R Posted July 3, 2020 Report Share Posted July 3, 2020 When starting Nitro Pro, I get Error 401. Clicking Ok clears the message and the software seems to work fine. This message also pops up randomly (it seems) when Nitro Pro has been running for a time. I tried to find a newer version to load but could not find one on the website. I am currently running 13.8.2.140 Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted July 3, 2020 Official Nitronaut Report Share Posted July 3, 2020 Hello @Joe R, Thank you for reaching out to us through our Community Forums! We are pleased to inform you that we have released a recent update (Nitro Pro 13.13.2.242) that addresses the 'Error 401' issue so kindly update to the latest build by downloading our direct installers below: x32 http://install.nitropdf.com/professional_13192356/en/retail/nitro_pro13_ba_x86.msi x64 http://install.nitropdf.com/professional_13192356/en/retail/nitro_pro13_ba_x64.msi If you are not sure which to pick, this will help: https://kb.gonitro.com/knowledgebase#/search/64/000003790 Feel free to also read the Release Notes for this new build by accessing this page: https://www.gonitro.com/nps/product-details/release-notes Thank you for your patience and I hope this helps! Link to comment Share on other sites More sharing options...
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