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Mark Tehrani
Posted

I have Nitro Pro 12 that I purchased in 2018. Apparently due to computer reset or change, software is not working, asking for re-cativation. Have tried every thing, spoken to Celeverbridge.

Got an email stating that I needed to De-activate and plug back in the serial No. . I get an error message stating "Sorry you can only de-activate  0 times.

There is not help line nor any phone No.. Could any one shed some light on this issue?

 

Mark Therani

  • Official Nitronaut
Reymund Oyong
Posted

Hi @Mark Tehrani,

Thank you for reaching out to us through our Community Forums!

Could you please send me your Nitro Pro serial number so I could check its record? 
Please send it through private message (mouse hover to my profile then click the 'Message' link).

Kind regards, 

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