Jump to content
Almlk

Upgrade

Recommended Posts

Almlk

Hi,

I own Nitro Pro 10 and the "Software Assurance" add on, I'm supposed to get the Nitro Pro 11 upgrade for free, so far I have failed to do so online, I have already submitted 3 tickets to support with no response, the Software assurance promises "first response within 2 hours" , it has been more than 36 now and also the "24/7 global support" that I wasn't able to find anywhere, I only found one number in California which always leads to either an automated message or voice mail no matter what you select, can anyone please help?

I was happy with the purchase but after this experience I'm having 2nd thoughts.

 

Share this post


Link to post
Share on other sites
Eli R.

Hello,

Thanks for posting to our Community!

 

After searching through our system, I was unable to locate any tickets from you, or associated with your account.

Please submit a ticket from the following link:  www.gonitro.com/support/ticket

Make sure to use the same Email that you've submitted this post with, when you send us a support ticket.

 

Cheers!

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.