Terry Tong Posted July 22, 2020 Report Share Posted July 22, 2020 Hello, Please can you assist with an older version of Nitro Pro (v8) I have. I am looking to install Nitro Pro on a new laptop however I don't have the original install file and I understand that my version 8 license key will not work with the newer versions of the software. In addition to this when I tried to deactivate my license I received the following message: 'Sorry, you may only deactivate 0 licences'. Can you help advise how I may resolve the above and reinstall the software on the new laptop? Thanks Terry Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund G. Posted July 22, 2020 Official Nitronaut Report Share Posted July 22, 2020 Hi @Terry Tong, Thank you for reaching out to us through our Community Forums! You can download the Nitro Pro 8 installer from the following location: 32bit - http://install.nitropdf.com/pro8/en/retail/nitro_pro8.exe 64bit - http://install.nitropdf.com/pro8/en/retail/nitro_pro8_x64.exe If you are not sure whether to download the 32bit or the 64bit, check the link below:https://kb.gonitro.com/knowledgebase/#/search/bit/000003790 Regarding the activation portal, if you the Number of Activations shows 0, this means that all activations had been deactivated. Thus, no need to process a deactivation. Kind regards, Link to comment Share on other sites More sharing options...
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