email@example.com Posted July 29, 2020 Report Share Posted July 29, 2020 I went to Nitro and downloaded the trial. I used it for 2 days and then I get a popup that asks to upgrade to the license version at a 50% discount. I clicked on the offer, paid for the licence and then proceed to follow the instructions to activate the license. Nitro says the "license is not valid". I double check everything to find out that I had Nitro 11 installed, but purchased Nitro 13. Interesting that I downloaded the trial version from the official gonitro.com site. I proceeded to uninstall Nitro 11, then attempted to reinstall Nitro 13. Every time I try and install Nitro 13 I get an error "Nitro Pro Setup Wizard has failed". I have searched everywhere for a resolution to my issue and can not find any help. I have spent 2 full days on this and am getting frustrated. I have paid for my license and would like to start using the product. Please help. Link to comment Share on other sites More sharing options...
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