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Nitro 10 Pro install on Windows 10 failed


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I just bought a new computer with Windows 10 and the installation fails at the start after confirming the installation directory.

I tried changing installation directories, and running the install as administrator with no luck.

Nitro 10 Pro works fine for me, so I do not want to upgrade. How can I get it to install on my computer. Is it compatible with Windows 10?

I don't need/want to spend $79 on an upgrade I don't need; I am a casual user.

Thank you.

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Kelvin B. Villarin

Hi @rpherman,

Thanks for posting on our Community Forums!

Nitro version 10 was created way ahead before Windows 10, thus compatibility issues may arise: https://www.gonitro.com/support/sunset-policy

Since you prefer to use Nitro Pro 10, what exact error message are you getting? Is it "Nitro Pro Setup Wizard ended prematurely"? If so, this thread might help:


When you reach Step D on the MS Word document, go to this link to download the latest installer for Nitro Pro 10: http://kb.gonitro.com/knowledgebase#/search/retail/000001632

I hope this helps!

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