rpherman Posted July 9, 2019 Report Share Posted July 9, 2019 I just bought a new computer with Windows 10 and the installation fails at the start after confirming the installation directory. I tried changing installation directories, and running the install as administrator with no luck. Nitro 10 Pro works fine for me, so I do not want to upgrade. How can I get it to install on my computer. Is it compatible with Windows 10? I don't need/want to spend $79 on an upgrade I don't need; I am a casual user. Thank you. Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted July 9, 2019 Official Nitronaut Report Share Posted July 9, 2019 Hi @rpherman, Thanks for posting on our Community Forums! Nitro version 10 was created way ahead before Windows 10, thus compatibility issues may arise: https://www.gonitro.com/support/sunset-policy Since you prefer to use Nitro Pro 10, what exact error message are you getting? Is it "Nitro Pro Setup Wizard ended prematurely"? If so, this thread might help: https://community.gonitro.com/topic/5280-kkho/ When you reach Step D on the MS Word document, go to this link to download the latest installer for Nitro Pro 10: http://kb.gonitro.com/knowledgebase#/search/retail/000001632 I hope this helps! Link to comment Share on other sites More sharing options...
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