bstau Posted October 14, 2019 Report Share Posted October 14, 2019 Hi there, My office recently got a new printer (Kyocera) and the version (12.16.X.XXX) I was using was crashing. I found the thread (linked below) and followed the steps and now I'm getting an error -23. I then continued to deactivate ALL activated accounts under the serial number. https://community.gonitro.com/topic/6189-nitro-crashes-when-attempting-to-print-to-taskalfa-5551ci/ I have: - Uninstalled Nitro (restarted computer after) - Installed the installation file provided in the link above - Deactivated licences - Tried to activate on version Nitro Pro 184.108.40.2068 I need this amended ASAP as I need Nitro for important work. Thank you Link to comment Share on other sites More sharing options...
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